Typical warranty periods for relined pipes
When soliciting a professional for pipe relining solutions, one most recommended aspect is a product warranty to safeguard the epoxy resin or other materials utilised in your pipes. Typical warranties for relined pipes include durations of:
- 10 years - This is a typical minimum warranty period for a residential pipe relining job.
- 25 years - A standard warranty period offered by many professional plumbing companies.
- 50+ years - Some advanced epoxy resins come with an exceptional 50+ year warranty from the manufacturer.
The warranty, thoughtfully supported by the relining product manufacturer, was very comprehensive, safeguarding against material defects. Such warranties provide peace of mind, with assurances that relined pipes will function effectively for an extended period.
In addition to the product warranty, several plumbing services also provide installation warranties for their pipe relining workmanship. Unlike another plumber, we highly value our standard installation warranty that extends 1-2 years, protecting against mishaps from the relining process. Our offerings include these warranties to protect homeowners from any failures that may arise from installation errors.
We understand the importance of honouring the integrity of a warranty, which is why it’s crucial for homeowners to adhere to the specific terms and conditions when engaging in pipe relining, a task best left to the expertise of a qualified drain specialist. This usually involves proper use and maintenance to look after your pipe systems diligently after they have been relined. Professional maintenance, superior to traditional care routines, is necessary to ensure that standard upkeep meets high-quality standards.
At Lindfield Plumbing Pty Ltd, we take pride as our team did great job presenting our extensive warranties, ensuring our customers enjoy comprehensive safeguarding and punctuality that result in total tranquillity with our services. Contact our team to learn more about relining warranties and the extensive benefits of pipe restoration.
When to call a plumber about relined pipe issues
There are a few key signs that indicate it’s time to contact a professional plumber regarding issues with your drain pipe relining process:
- Signs of leaks or fissures in your damaged pipes emerge, despite recent relining efforts
- You notice damp patches or water damage around the relined pipes
- There are blockages, reduced water flow, or gurgling noises prompting you to call our experienced team despite recent efforts at drain relining
- you detect unpleasant smells emanating from your drain despite the relining
If such indicators arise, contacting a professional promptly is advised to prevent escalation and receive expert support.
Small leaks, sometimes caused by tree roots, often develop into large pipe bursts over time. Immediate attention to these issues allows for an assessment of the initial work, preventing severe damage and saving time and costs in the long run.
During operating hours, to schedule a service for your plumbing, call us directly, or reach out to our experienced plumbing team on the dedicated hotline at Lindfield Plumbing. Our team is available for urgent matters beyond regular hours, providing prompt and efficient assistance.
When contacting us, please describe your drainage issues to receive an accurate estimate of the pipe relining costs and necessary preparations. For issues specifically related to a sewer storm water problem, we might ask for photographs or conduct a CCTV camera inspection, or propose a CCTV drain survey to aid our precise assessment. This assists our technicians to inspect your drains for specific issues they may be experiencing and prepare adequately before the site visit.
Refrain from DIY methods that necessitate excavating your garden; trust in professional relining services with comprehensive warranties. Opt to use your trusted Lindfield Plumbing to carry out all examinations and restorations with precision, ensuring there no mess is left and the area remains immaculate subsequently.
For issues arising from workmanship or materials defects, our punctual and courteous team delivers professional solutions, consistently impressing clients.
Making a claim on a relined pipe warranty
If issues emerge with your relined pipes that could be attributed to faults in the original relining work or materials, we would definitely recommend following these key steps when making a warranty claim:
- Prompt action is provided by Lindfield Plumbing Pty Ltd to address any pipe relining issues as they arise. Supply detailed information, including cctv footage, photographs, and comprehensive descriptions of the observed defects.
- Grant access to the tradesperson who initially completed the work to quickly diagnose and repair any issues. Be present to guide them through the concerns, clearly articulating the issues so they knew what requires immediate attention.
- Request a formal assessment report detailing the proposed cause of failure and repairs required. Acquire a free quote for the necessary pipe repair, or end up with a new pipe replacement if substantial repairs are necessary.
- Check all paperwork from your original job to confirm warranty periods and terms. Pipe relining warranties usually cover 10 - 50 years from the installation date.
- Ensure you present clear evidence, including copies of your warranty, invoices, photos/videos, and the tradesman’s assessment report, as we knew these documents effectively support your claim.
- Clearly communicate the expected repairs to be covered and negotiate a resolution for any defects, upholding consumer rights.
- If the outcome is unsatisfactory, contact us before seeking an ombudsman as we strive to facilitate fair resolutions.
At Lindfield Plumbing, our experts thoroughly cleaned up after themselves, ensuring your area remains clean tidy and orderly, underpinning our relining solutions with a solid 10-year workmanship guarantee. Should any issues arise, our quality service ensures that satisfied clients highly recommend them confidently and believe in our competency and would use them again for thorough inspections and repairs.
Consumer rights and relined pipe warranties
When getting residential pipes professionally relined, it’s crucial for homeowners to understand their consumer rights regarding warranties and guarantees.
Australian Consumer Law requires that all declarations regarding relined pipe durability and longevity, including verbal claims, must be honoured.
Homeowners are entitled to receive detailed warranty documentation before authorising any work. This should clearly spell out the coverage periods, terms and conditions related to defects in materials or workmanship.
Legally, warranties concerning pipe longevity must not include unjust contract terms or negate consumer guarantees. Homeowners retain their core rights to reparations for subpar services, just as we could assure you in our service commitments, even if warranty periods have expired.
The ACCC stipulates that products and services, considering how much does pipe relining typically persist, for a reasonable timeframe considering factors like price paid. Typical durability spans for relined pipes range from 10 to over 50 years due to modern epoxy resin technologies.
If issues emerge due to poor workmanship or defective resin materials within a reasonable period, homeowners have the right to demand free rectification, parts replacement or full refunds.
At Lindfield Plumbing our warranties are designed to be 100% fair and compliant with ACL obligations. We’re happy to educate clients on their consumer rights and urge them to contact us promptly about any relining defects for swift resolution.
